Returns & Exchanges
At Bell of Northampton, we want you to be completely satisfied with your home furnishings. If an item isn't quite right, you can return most products in their original condition within 28 days for a full refund or exchange.
Initiate Your Return
Contact our customer care team via email or phone with your order number and details of the items you wish to return to receive a Return Authorization reference.
Prepare the Package
Carefully repack your items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.
Arrange Collection or Postage
For smaller accessories, use a tracked courier service; for larger furniture pieces, our team will coordinate a professional collection from your home at a scheduled time.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing