Frequently Asked Questions
Everything you need to know about shopping for your home at Bell of Northampton.
What are your delivery options and lead times?
We offer standard and premium white-glove delivery across the UK. For in-stock items, delivery typically takes 3-5 working days, while bespoke or made-to-order furniture may take 6-12 weeks depending on the manufacturer.
Can I see the products in person before purchasing?
Yes, we invite you to visit our comprehensive showroom in Northampton to experience our kitchens, bathrooms, and furniture collections firsthand and speak with our expert design consultants.
What is your return policy for home accessories?
You can return non-bespoke items within 14 days of receipt, provided they are in their original packaging and condition. Please note that custom-made furniture and installed appliances are generally non-returnable.
Do you offer professional installation services?
Absolutely. We provide a full project management service, including expert installation for kitchens, bathrooms, and fireplaces, ensuring your home improvement is finished to the highest standard.
Are your products covered by a warranty?
All our products come with a standard manufacturer's warranty. Many of our premium brands offer extended guarantees of 5 to 25 years on specific components like cabinet hinges or structural frames.
Do you offer interest-free credit or financing?
We provide several flexible payment options, including interest-free finance plans for qualifying purchases, helping you spread the cost of your home renovation over manageable monthly installments.